Finally getting back in full swing from the holidays, 2014 brought us some interesting new retailer and payment trends I see coming into the limelight… Read More ›
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Earlier this year, at the Association of National Advertisers’ financial conference in Arizona, a survey of members- representing $250 billion in marketing dollars- revealed just… Read More ›
Jay Young likes to cite a 19th century adage from merchant John Wanmaker to describe one of the biggest problems promoting a small business- “Half… Read More ›
The family-owned business is among the most resonant symbols in American business. That was the thinking that spurred Jeff Warne—a veteran chain-restaurant executive—when he decided… Read More ›
When Jeff and Lynne Warne decided to buy a business of their own, they were wowed by their Dallas friends’ Nothing Bundt Cakes bakery. Those… Read More ›
Last month I took part in a panel discussion in Chicago on the topic of Big Data and how it drives customer engagement. The moderator,… Read More ›